data protection

Data protection

We appreciate your interest in our website. Protecting your privacy is very important to us. Below we will inform you in detail about how your data is handled.

Data collection and use for contract processing and when opening a customer account
You provide us with your personal data and agree to the promotional use of your data by Weingut Elfenhof OG and Holler Wine GmbH (contract processing, processing your inquiries, information and offers from the winery by post, newsletter or Phone). Which data is collected can be seen from the respective input forms. You can revoke your consent at any time by email ( After deletion of your customer account, your data will be blocked for further use and deleted after the tax and commercial law retention periods have expired, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and beyond which we will inform you about below.

Collection of contact details in connection with the Covid-19 pandemic

Information in accordance with Article 13 of the General Data Protection Regulation (GDPR):

Purpose and legal basis of data processing: The purpose is to identify contact persons to prevent the (further) spread of COVID-19 after a (suspected) case occurs. Data collection and storage is carried out in accordance with Section 5c Paragraph 3 Epidemic Act 1950, Federal Law Gazette No. 186/1950 as amended in conjunction with Section 17 COVID-19 Opening Ordinance, Federal Law Gazette II No. 214/2021 as amended, which are legal bases within the meaning of Article 9 Paragraph 2 lit . i GDPR are.

Recipients of the collected contact details : The collected data will only be transmitted to the responsible authorities. This upon request and in accordance with Section 5 Paragraph 3 of the Epidemic Act 1950.

Storage period: The data collected will be retained for a period of 28 days and then destroyed.

Your rights regarding the processing of your data: In principle, you have the rights to information, correction, deletion, restriction, data portability and objection. For this please contact us.

Data transfer for contract fulfillment

Our company regularly checks your creditworthiness when concluding contracts and in certain cases where there is a legitimate interest, including with existing customers. To do this, we work with Creditreform Boniversum GmbH, Hammfelddamm 13, 41460 Neuss, from whom we receive the necessary data. For this purpose, we transmit your name and contact details to Creditreform Boniversum GmbH. The information in accordance with Article 14 of the EU General Data Protection Regulation on the data processing taking place at Creditreform Boniversum GmbH can be found here: consumer/ or scan the QR code.
In order to fulfill the contract, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. In order to process payments, we pass on the necessary payment data to the credit institution responsible for the payment and, if necessary, to the payment service provider commissioned by us or to the payment service you selected in the ordering process.

Use of data when registering for the email newsletter
If you register for our newsletter, we will use the data required for this or provided separately by you to regularly send you our email newsletter (information and offers from the winery). You can unsubscribe from the newsletter at any time by email (

Use of cookies
In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be restricted.

Web analysis with Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plugin available under the following link:

Use of etracker for web analysis
This website uses technologies from etracker GmbH ( to collect and store data from which usage profiles are created using pseudonyms. These usage profiles are used to analyze visitor behavior and are evaluated to improve and tailor our offering to meet your needs. Cookies can be used. These are small text files that are stored locally on the site visitor's device and thus enable recognition when you visit our website again. The pseudonymized usage profiles will not be combined with personal data about the bearer of the pseudonym without a separate, express consent. You can object to data collection and storage at any time with future effect by following this link

After you object, an opt-out cookie will be stored on your device. If you delete your cookies, you must click on the link again.

Review reminder by Trusted Shops
If you have given us your express consent to this during or after your order by activating a corresponding checkbox or clicking a button provided for this purpose (“Rate later”), we will transmit your email address as a reminder to submit a rating Your order to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (, so that they can remind you by email about the opportunity to submit a review. This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.

Right to information and contact option
You have the right to free information about the personal data we have stored about you and, if necessary, the right to correct, block or delete this data. If you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our legal notice.

telephone number +43 2685 60704